This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
Print Page | Contact Us | Sign In | Join!
AFLA Canada 2020 Program

AFLA Canada 2020 Fleet Summit:
North American Best Practices & Benchmarking Conference
February 12-13, 2020

    Attendee List


Preliminary Program

Wednesday, Feb. 12, 2020

 (This session is for fleet managers only)

8:30am – 9:30am        Fleet Manager Benchmarking Inaugural Meeting 

DESCRIPTION: Establish the framework and policies for commercial fleets to share on an ongoing basis non-propriety fleet information to benchmark against their individual fleet operations.


9:45am – 9:55am Opening Remarks, Katie Keeton, AFLA President

9:55am – 10:45am Keynote: The Top Automotive Trends and their Impact on the Commercial Fleet Market, Keith Mclaughlin

Join us for this keynote address as we explore current trends in the Canadian commercial fleet sector and discuss their implications. 

10:45am - 11:45am Deep Dive: Identifying and Implementing Fleet Best Practices in Canada, Gary Bruce, Moderator
Panelists: Ryan Craig, Anne Contala, Jon Grant

Deep Dive Sponsor:

For today’s fleet manager there are a multitude of sources and suggestions for ways to improve your fleet.  The challenge is determining which “Best Practices”  fit with your unique culture, goals and resources. Running an optimal fleet can mean the difference between success and failure for any business.  With so much a stake, careful vetting of fleet improvement initiatives and thoughtful implementation are critical.  Join Gary Bruce from Wheels Canada as he speaks with a group of Canadian fleet professionals about how they identify and successfully implement best practices for their fleets.   

11:45am - 12:00pm Group Photo

12pm – 1:30pm  Networking lunch 

1:30pm – 2:30pm Deep Dive: Best Practices in Safety Management, Eliot Bensel

Deep Dive Sponsor:

This session will cover some of the key challenges and trends facing Canadian commercial fleets today.  We will start with some real-world data to frame the conversation then discuss best practices for navigating this complex landscape.  We will talk about building a strong fleet safety culture that includes proven techniques for integrating risk assessments with safety solutions.  We will also cover best practices for managing collisions, working through post loss control and effective use of available data.  This will be an interactive session and audience participation will be encouraged.  

Image Map

2:30pm – 2:45pm Networking Break - Sponsored by Volkswagen

2:45pm – 3:45pm Women in Fleet Management (WIFM) Panel Conversation, Caroline Costello, Moderator
Panelists: Cindy Chesney, Barb Tilly, Sarah Hanson, Karen Mongelli

Come learn life and career lessons from women who have found their voice and propelled their careers. This WIFM panel will share their experiences and stories about how they became leaders and helped others rise to their potential - answering questions about leadership, mentors, challenges they have faced and how they were able to overcome them. Each panelist has a wealth of knowledge and experience that we can use to learn from and to inspire us in both our personal and professional paths.

3:45pm – 4:45pm Order-to-Delivery Issues, Karen Mongelli, Moderator
Panelists: Jeff Hartley, Michael Tanel, Bernie Moorcroft, Jeff Fitchett

The are a variety of challenges that fleet managers face when trying to acquire a new vehicle after the order is placed. This session will explore the various challenges that OEMs face and discuss how communication between the fleet manager, FMC and OEM can help increase customer satisfaction while addressing these challenges.

5:30pm – 6:30pm Cocktail Reception, Sponsored by Element / CEI

6:30pm – 10:00pm Dinner, Sponsored by Geotab

Thursday, Feb. 13, 2020

7:30 – 8:30am Breakfast, Sponsored by ARI

8:30am – 9:15am Keynote: Understanding the Fleet Liability Exposure of Cannabis Legalization, Jennifer Babe, Sandra Gogal and Hugh Dyer, Miller Thomson LLP  

This keynote will focus on the recently enacted legislation in Canada that legalized marijuana across the country. We’ll explore the implications of vicarious liability and the use of marijuana by fleet drivers.  

9:15am – 9:45am Networking Break, Sponsored by LeasePlan Canada

9:45am – 10:45am Deep Dive: Best Practices in Mobility and Alternative Fleet Transportation Solutions, Eli Rossiter

Deep Dive Sponsor:
The landscape of the North American fleet industry is continuously shifting and undergoing drastic changes – as uncharted territory, fleet professionals have the task of discovering what is here to stay, and what will soon be on its way. Understanding the best practices in mobility and alternative fleet transportation solutions will be crucial to a fleet’s success now and in the future. Let’s take a deep dive into the world of on-demand mobility, including ride hailing, car sharing, and automotive subscription services. Also, we will discuss how connectivity, electric vehicles, and last-mile delivery fleets will lead us to a world populated with autonomous vehicles.

10:45am – 11:45am Remarketing Strategies to Maximize Your Resale Dollars, Keith Mclaughlin, Moderator
Panelists: Gerry Corcoran, Tim McGee, Claudio De Angelis, Kim Miller

Depreciation is the largest contributor a fleet’s TCO. Join this panel as they explore strategies to keep resale value high on your vehicles and the trends that will impact future residual values.

11:45am – 1:00pm Networking Lunch

1:00pm – 2:00pm Deep Dive:  How to Create a Data Analytics Roadmap Using Telematics Technology, Colin Sutherland

Deep Dive Sponsor:
The most up to date summary of all the important trends to consider in the Telematics arena, that will provide valuable data to make accurate decisions in 2020.




2:00pm – 3:00pm Understanding the Differences Between the Canadian and U.S. Fleet Markets, Wayne Rose & Sarah Hansen

Often times Americans have the mistaken assumption that the US and Canadian fleet management industry is nearly identical. However, as most Canadian fleet professionals will attest there are important differences. Although there are many similarities, Americans would be wise to heed the advice of their Canadian brethren and approach Canada as a separate country. This session will explore those differences and some of the similarities between our neighboring countries. 

3:00pm – 3:30pm Networking Break - Sponsored by Volkswagen

3:30pm – 4:15pm Canadian Regulation & Government Policy – Where we are now and where we are going,Oumar Dicko

This keynote will dive into the legislative and regulatory issues surrounding the current state of the fleet industry and where it is headed in the future.

4:15pm – 4:30pm Closing Remarks

For those who will be attending the Canadian Auto Show VIP Gala (ticketed separately, not a part of AFLA Canada) on Thursday night, it is recommended you take the airport shuttle to the UP Express, which will get you near the conference center on time for the event.

2020 Driving Sponsors



Supporting Sponsors

Media Sponsors


Additional Sponsors



    Automotive Fleet & Leasing Association

    N83 W13410 Leon Road
    Menomonee Falls | WI 53051

    Phone: 414.386.0366 | Fax: 414.359.1671

Follow Us